Privacy Policy

Introduction

myTravelSupporter.com ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

Data We Collect

We may collect and process the following types of personal data:

Name, email address.
IP address, device information, and browsing history
Cookies and tracking data
Any other information you voluntarily provide

Purpose of Data Processing

We process your data for the following purposes:

To provide and improve our services
To personalize user experience
To comply with legal obligations
To analyze website performance and user behavior

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests

Data Retention

Personal information entered in inquiries will be retained for 12 months after a response is provided. For inquiries that do not require a response, the retention period will be 12 months from the date of the inquiry. If a request for data deletion is received, we will delete the data within one month, regardless of the above retention period.

Personal information entered in comments will be deleted within one month after receiving a deletion request.

Data Transfers

We use Amazon Web Services (AWS) to store and process personal data.

When personal data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection.

For more details, please refer to AWS GDPR Data Processing Addendum.

Your Rights

As a data subject under the GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of your personal data.
Right to rectification: You can request corrections to inaccurate or incomplete data.
Right to erasure ("Right to be forgotten"): You can request the deletion of your data under certain conditions.
Right to restriction of processing: You can request to limit how we process your data.
Right to data portability: You can request a copy of your data in a structured format.
Right to object: You can object to the processing of your data.
Right to withdraw consent: If processing is based on your consent, you can withdraw it at any time.
Right to lodge a complaint: You have the right to file a complaint with the data protection authority.

To exercise these rights, please contact us through the Contact Form. In accordance with the GDPR, we will respond within one month.

These requests are generally handled free of charge. However, for unreasonable or excessive requests, we may charge a reasonable fee or refuse to respond.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Protection of Minors

Our services are not intended for children under 16. We do not knowingly collect personal data from minors without parental consent. If you believe we have collected such data, please contact us to request its deletion.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

Handling of Information Related to Comments

When visitors leave comments on this site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

All comments are subject to prior review and approval by the blog administrator before being posted. Additionally, comments containing the following content may be disapproved or deleted at the discretion of the administrator:

Defaming or slandering specific individuals or entities
Extremely obscene content
Content related to the trade of prohibited items, requests for acts that harm others, or other illegal activities
Other content that is offensive to public order and morals or deemed inappropriate by the administrator

About Access Analysis Tools

This website uses Google Analytics to analyze access information. Cookies are used for access information analysis. You can refuse the collection of access information by disabling cookies. For details on Google's data collection and processing mechanisms, please refer to here.

About Advertising Distribution Services

This website displays advertisements using third-party advertising services (Google AdSense, Moshi Moshi Affiliate, A8.net, infotop, Amazon Associates). Third-party distributors use cookies to display personalized advertisements based on user interests. Personalized ads can be disabled in Ad Settings. Additionally, you can disable cookies from third-party distributors at www.aboutads.info.

We participate in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.jp.

Disclaimer

We strive to provide accurate and up-to-date information on this website, but we do not guarantee its completeness, accuracy, or reliability. We assume no responsibility for any damages arising from the use of the information on this website.

This website introduces products through affiliate programs. An affiliate program is an internet-based advertising system in which site owners introduce products and services of businesses through affiliate links. As a result, the products introduced on this website are not directly sold by us.

For inquiries about products, payments, etc., please contact the seller directly through the linked site. Please also review the terms and conditions on the linked sites regarding returns and refunds. We are not responsible for any issues that arise from purchases made through affiliate links.

Complaints

If you have concerns about our data processing practices, you have the right to file a complaint with a data protection authority.

Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly.

Contact Information

For any questions regarding this Privacy Policy, please contact us at:

MGate Co., Ltd.
6-23-4 Jingumae, Shibuya-ku, Tokyo 150-0001
Kuwano Bldg. 2F

Masaki Oguchi ( Contact Form )