Introduction
Thank you for downloading TravelPassport (the “App”). These Terms of Use (“Terms”) set forth the conditions for use of the mobile application provided by MGate Co., Ltd. (“Company”). By using the App, you (“User”) agree to be bound by these Terms.
Use of the App
- The App is licensed, not sold, to you for personal use to manage travel plans and related events.
- You must be at least 13 years old to use the App.
- The App is available free of charge, but certain features require a paid subscription.
Subscription and Paid Features
- The App offers subscription plans at 300 JPY per month or 3,000 JPY per year.
- Subscription benefits include:
- Ad-free experience
- Bulk download of all travel data
- Unlimited access to exchange rate information
- Family Sharing support (Apple iOS only)
- Payments are processed through the respective app stores.
- Subscriptions may be canceled via the settings of each app store.
Data Storage and Privacy
- All travel data entered by the User is stored locally on the device.
- The App does not provide cloud storage for travel data.
- Google Analytics is used to collect anonymous usage data.
- In the event of an error, non-personally identifiable information may be transmitted to the cloud.
- For details on the handling of personal information, please refer to our separate Privacy Policy.
Data Sharing and Export
- Users may export travel data and share it with others via email or other means.
- The App does not provide functionality for direct data sharing between users within the App.
Website Integration
- The App may notify users of new articles published on the website and provide links to those articles.
- The Terms of Use, Privacy Policy for the App, and Privacy Policy for the linked website are available online.
Use of Third-Party Services
The App may utilize APIs and services provided by Google or other third parties (“External Services”).
User data may be shared with such third parties as necessary for the operation of these services.
The Company does not guarantee the operation, accuracy, or security of any External Services.
Users must comply with the terms of use and privacy policies of each third party.
The App uses ForexRateAPI for exchange rate information; the accuracy and timeliness of such information is not guaranteed.
Prohibited Activities
You may not:
- Use the App for any unlawful purpose;
- Copy (except as permitted by these Terms and applicable Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the App or any part thereof;
- Transfer, redistribute, or sublicense the App;
- Use automated tools to interact with the App in an unauthorized manner.
Disclaimers and Limitation of Liability
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ANY SERVICES PROVIDED ARE OFFERED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT.
- The Company does not guarantee the accuracy or completeness of data stored in the App. Please use the export function to back up your travel data as needed.
- The Company is not liable for any data loss due to device malfunction or user error.
- TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APP, HOWEVER CAUSED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT OF THE MOST RECENT ONE-MONTH SUBSCRIPTION FEE PAID BY THE USER (MAXIMUM 300 JPY).
Governing Law and Jurisdiction
- These Terms shall be governed by the laws of Japan.
- Any disputes arising from or relating to the App shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.
Special Provisions for Apple Users
1. Acknowledgement:
These Terms are concluded between the User and the Company, not with Apple. The Company, not Apple, is solely responsible for the App and its content.
2. Applicable Terms:
Your use of the App is subject to these Terms, Apple’s Standard End User License Agreement (EULA) (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/), and the Apple Media Services Terms and Conditions (https://www.apple.com/legal/internet-services/itunes/jp/terms.html). In the event of any conflict, the Apple Media Services Terms and Conditions shall prevail.
3. Scope of License:
The license granted to you is a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing. You may not distribute or make the App available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute, or sublicense the App, and if you sell your Apple device to a third party, you must remove the App before doing so.
4. Maintenance and Support:
The Company is solely responsible for providing any maintenance and support for the App, except as required by applicable law. The User and the Company acknowledge that Apple has no obligation to provide any maintenance or support services for the App.
5. Warranty:
The App is provided “as is” and, to the maximum extent permitted by law, without warranty of any kind. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App. To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of the Company.
6. Product Claims:
The User and the Company acknowledge that the Company, not Apple, is responsible for addressing any claims by the User or any third party relating to the App or the User’s possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
7. Intellectual Property Rights:
The User and the Company acknowledge that, in the event of any third-party claim that the App or the User’s possession and use of the App infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
8. Legal Compliance:
You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
9. Third Party Terms of Agreement:
You must comply with applicable third-party terms of agreement when using the App (e.g., wireless data service agreements).
10. Third Party Beneficiary:
The User and the Company acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that, upon the User’s acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary.
Changes to the Terms
- The Company may update these Terms from time to time. Continued use of the App constitutes acceptance of the revised Terms.
- Significant changes will be notified via the website (https://mytravelsupporter.com/).
Developer Name and Contact Information
MGate Co., Ltd.
2F Kuwano Building, 6-23-4 Jingumae, Shibuya-ku, Tokyo
For inquiries regarding the App, please contact us via the inquiry form.